Sindbad~EG File Manager

# Escalade GLPI plugin

[![License](https://img.shields.io/github/license/pluginsGLPI/escalade.svg?&label=License)](https://github.com/pluginsGLPI/escalade/blob/develop/LICENSE)
[![Follow twitter](https://img.shields.io/twitter/follow/Teclib.svg?style=social&label=Twitter&style=flat-square)](https://twitter.com/teclib)
[![Telegram Group](https://img.shields.io/badge/Telegram-Group-blue.svg)](https://t.me/glpien)
[![Project Status: Active](http://www.repostatus.org/badges/latest/active.svg)](http://www.repostatus.org/#active)
[![GitHub release](https://img.shields.io/github/release/pluginsGLPI/escalade.svg)](https://github.com/pluginsGLPI/escalade/releases)
[![GitHub build](https://travis-ci.org/pluginsGLPI/escalade.svg?)](https://travis-ci.org/pluginsGLPI/escalade/)

![Screenshot](./screenshots/escalade_history.png)

This GLPI plugin aims to simplifier the ticket escalation process in GLPI.  
It also adds a graphical historical for assigned groups.  

A new dashboard on the user's home page is added, and a new criteria in ticket's search engine.   
To finish, there's also a clone ticket feature, accessible through an icon on the ticket form.   

* Download : https://github.com/PluginsGLPI/escalade/releases

## Documentation

We maintain a detailed documentation here -> [Documentation](https://glpi-plugins.readthedocs.io/en/latest/escalade/index.html)


## Contact

For notices about major changes and general discussion of Escalade, subscribe to the [/r/glpi](https://www.reddit.com/r/glpi/) subreddit.
You can also chat with us via [@glpi on Telegram](https://t.me/glpien).

## Professional Services

The GLPI Network services are available through our [Partner's Network](http://www.teclib-edition.com/en/partners/). We provide special training, bug fixes with editor subscription, contributions for new features, and more.

Obtain a personalized service experience, associated with benefits and opportunities.

## Contributing

* Open a ticket for each bug/feature so it can be discussed
* Follow [development guidelines](http://glpi-developer-documentation.readthedocs.io/en/latest/plugins/index.html)
* Refer to [GitFlow](http://git-flow.readthedocs.io/) process for branching
* Work on a new branch on your own fork
* Open a PR that will be reviewed by a developer

## Copying

* **Code**: you can redistribute it and/or modify
    it under the terms of the GNU General Public License ([GPL-2.0](https://www.gnu.org/licenses/gpl-2.0.en.html)).