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<?php
/**
* ---------------------------------------------------------------------
*
* GLPI - Gestionnaire Libre de Parc Informatique
*
* http://glpi-project.org
*
* @copyright 2015-2022 Teclib' and contributors.
* @copyright 2003-2014 by the INDEPNET Development Team.
* @licence https://www.gnu.org/licenses/gpl-3.0.html
*
* ---------------------------------------------------------------------
*
* LICENSE
*
* This file is part of GLPI.
*
* This program is free software: you can redistribute it and/or modify
* it under the terms of the GNU General Public License as published by
* the Free Software Foundation, either version 3 of the License, or
* (at your option) any later version.
*
* This program is distributed in the hope that it will be useful,
* but WITHOUT ANY WARRANTY; without even the implied warranty of
* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
* GNU General Public License for more details.
*
* You should have received a copy of the GNU General Public License
* along with this program. If not, see <https://www.gnu.org/licenses/>.
*
* ---------------------------------------------------------------------
*/
/**
* ITILCategory class
**/
class PendingReason extends CommonDropdown
{
// From CommonDBTM
public $dohistory = true;
// From CommonDBTM
public $can_be_translated = true;
// Rights managment
public static $rightname = 'pendingreason';
public static function getTypeName($nb = 0)
{
return _n('Pending reason', 'Pending reasons', $nb);
}
public function getAdditionalFields()
{
return [
[
'name' => 'followup_frequency',
'label' => __('Automatic follow-up frequency'),
'type' => '',
'list' => true
],
[
'name' => 'itilfollowuptemplates_id',
'label' => ITILFollowupTemplate::getTypeName(1),
'type' => 'dropdownValue',
'list' => true
],
[
'name' => 'followups_before_resolution',
'label' => __('Follow-ups before automatic resolution'),
'type' => '',
'list' => true
],
[
'name' => 'solutiontemplates_id',
'label' => SolutionTemplate::getTypeName(1),
'type' => 'dropdownValue',
'list' => true
],
];
}
public function rawSearchOptions()
{
$tab = parent::rawSearchOptions();
$tab[] = [
'id' => '200',
'table' => $this->getTable(),
'field' => 'followup_frequency',
'name' => __('Automatic follow-up frequency'),
'searchtype' => ['equals', 'notequals'],
'datatype' => 'specific'
];
$tab[] = [
'id' => '201',
'table' => $this->getTable(),
'field' => 'followups_before_resolution',
'name' => __('Follow-ups before automatic resolution'),
'searchtype' => ['equals', 'notequals'],
'datatype' => 'specific'
];
$tab[] = [
'id' => '202',
'table' => ITILFollowupTemplate::getTable(),
'field' => 'name',
'linkfield' => ITILFollowupTemplate::getForeignKeyField(),
'name' => __('Follow-up template'),
'massiveaction' => false,
'searchtype' => ['equals', 'notequals'],
'datatype' => 'dropdown',
];
$tab[] = [
'id' => '203',
'table' => SolutionTemplate::getTable(),
'field' => 'name',
'linkfield' => SolutionTemplate::getForeignKeyField(),
'name' => SolutionTemplate::getTypeName(1),
'massiveaction' => false,
'searchtype' => ['equals', 'notequals'],
'datatype' => 'dropdown',
];
return $tab;
}
/**
* Display specific "followup_frequency" field
*
* @param $value
* @param $name
* @param $options
* @param $long_label If false give less details in the default label
*/
public static function displayFollowupFrequencyfield(
$value = null,
$name = "",
$options = [],
$long_label = true
) {
$values = self::getFollowupFrequencyValues();
// Short label for forms with input labels
$label = __("Disabled");
if ($long_label) {
// Long default value label for forms with icons instead of labels
$label = __("Automatic follow-up disabled");
}
if ($value) {
if (!isset($values[$value])) {
$value = null;
}
}
$options['value'] = $value;
$options['emptylabel'] = $label;
$options['display_emptychoice'] = true;
$options['display'] = false;
$options['width'] = '95%';
if (empty($name)) {
$name = "followup_frequency";
}
return Dropdown::showFromArray($name, $values, $options);
}
/**
* Get possibles followup frequency values for pending reasons
* @return array timestamp before each bump => label
*/
public static function getFollowupFrequencyValues(): array
{
return [
WEEK_TIMESTAMP => __("Every week"),
2 * WEEK_TIMESTAMP => __("Every two weeks"),
3 * WEEK_TIMESTAMP => __("Every three weeks"),
4 * WEEK_TIMESTAMP => __("Every four weeks"),
];
}
/**
* Display specific "followups_before_resolution" field
*
* @param $value
* @param $name
* @param $options
* @param $long_label If false give less details in the default label
*/
public static function displayFollowupsNumberBeforeResolutionField(
$value = null,
$name = "",
$options = [],
$long_label = true
) {
$values = self::getFollowupsBeforeResolutionValues();
// Short label for forms with input labels
$label = __("Disabled");
if ($long_label) {
// Long default value label for forms with icons instead of labels
$label = __("Automatic resolution disabled");
}
if ($value) {
if (!isset($values[$value])) {
$value = null;
}
}
if (empty($name)) {
$name = "followups_before_resolution";
}
$options['value'] = $value;
$options['emptylabel'] = $label;
$options['display_emptychoice'] = true;
$options['display'] = false;
$options['width'] = '95%';
return Dropdown::showFromArray($name, $values, $options);
}
/**
* Get possibles values for 'followups_before_resolution' field of pending reasons
* @return array number of bump before resolution => label
*/
public static function getFollowupsBeforeResolutionValues(): array
{
return [
1 => __("After one follow-up"),
2 => __("After two follow-ups"),
3 => __("After three follow-ups"),
];
}
public function displaySpecificTypeField($ID, $field = [], array $options = [])
{
if ($field['name'] == 'followup_frequency') {
echo self::displayFollowupFrequencyfield($this->fields['followup_frequency'], "", [], false);
} else if ($field['name'] == 'followups_before_resolution') {
echo self::displayFollowupsNumberBeforeResolutionField($this->fields['followups_before_resolution'], "", [], false);
}
}
public static function getSpecificValueToDisplay($field, $values, array $options = [])
{
if ($field == 'followup_frequency') {
if ($values[$field] == 0) {
return __("Disabled");
}
return self::getFollowupFrequencyValues()[$values[$field]];
} else if ($field == 'followups_before_resolution') {
if ($values[$field] == 0) {
return __("Disabled");
}
return self::getFollowupsBeforeResolutionValues()[$values[$field]];
}
return parent::getSpecificValueToDisplay($field, $values, $options);
}
public static function getSpecificValueToSelect($field, $name = '', $values = '', array $options = [])
{
if ($field == 'followup_frequency') {
return self::displayFollowupFrequencyfield($values[$field], $name, $options, false);
} else if ($field == 'followups_before_resolution') {
return self::displayFollowupsNumberBeforeResolutionField($values[$field], $name, $options, false);
}
return parent::getSpecificValueToSelect($field, $name, $values, $options);
}
}