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{#
# ---------------------------------------------------------------------
#
# GLPI - Gestionnaire Libre de Parc Informatique
#
# http://glpi-project.org
#
# @copyright 2015-2022 Teclib' and contributors.
# @copyright 2003-2014 by the INDEPNET Development Team.
# @licence https://www.gnu.org/licenses/gpl-3.0.html
#
# ---------------------------------------------------------------------
#
# LICENSE
#
# This file is part of GLPI.
#
# This program is free software: you can redistribute it and/or modify
# it under the terms of the GNU General Public License as published by
# the Free Software Foundation, either version 3 of the License, or
# (at your option) any later version.
#
# This program is distributed in the hope that it will be useful,
# but WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
# GNU General Public License for more details.
#
# You should have received a copy of the GNU General Public License
# along with this program. If not, see <https://www.gnu.org/licenses/>.
#
# ---------------------------------------------------------------------
#}
{% import 'components/form/fields_macros.html.twig' as fields %}
{% set rand = random() %}
{% set base_field_options = {
'is_horizontal': false,
'full_width': true,
'full_width_adapt_column': false,
'fields_template': itiltemplate,
'rand': rand,
} %}
{% set right_field_options = base_field_options|merge({
'is_horizontal': true,
'label_class': 'col-lg-3',
'input_class': 'col-lg-9',
}) %}
<div class="container-lg">
{% if has_tickets_to_validate and not url_validate is empty %}
<div class="alert alert-warning" role="alert">
{{ __('There are some tickets awaiting approval') }} — <a href="{{ url_validate }}" class="alert-link">{{ __('check it out!') }}</a>
</div>
{% endif %}
{{ include('components/itilobject/mainform_open.html.twig') }}
{{ call_plugin_hook(constant('Glpi\\Plugin\\Hooks::PRE_ITEM_FORM'), {'item': item, 'options': params}) }}
<div class="card">
<div class="card-header">
<h3 class="card-title">
{{ __('Describe the incident or request') }}
</h3>
</div>
<div class="card-body bg-secondary-lt pt-0">
{% if delegating|length %}
<div class="row align-items-end w-100">
<div class="col-sm-6">
{% set actor_add_form %}
<div id="delegate_other{{ rand }}" class="card mt-2">
<div class="card-body">
{{ item.showActorAddFormOnCreate(
constant('CommonITILActor::REQUESTER'),
params
)|u.truncate(0) }}
</div>
</div>
{% endset %}
{{ fields.dropdownYesNo(
'nodelegate',
params['nodelegate'],
__('This ticket concerns me'),
base_field_options|merge({
'add_field_html': actor_add_form
})
) }}
</div>
<div class="col-sm-6 {{ config('use_check_pref') and params['nodelegate'] ? "" : "d-none" }}" id="user-info{{ rand }}-block">
{% set personal_information %}
<div class="d-inline-flex">
<div class="card mb-0" id="user-info{{ rand }}">
<div class="card-body">
{% set user = get_current_user() %}
{% set user_fields = user.fields %}
{% set user_fields = user_fields|merge({user_name: user.getFriendlyName()|verbatim_value}) %}
{% set user_fields = user_fields|merge({email: user.getDefaultEmail()}) %}
{{ include('components/user/info_card.html.twig', {
'user': user_fields,
'can_edit': true
}, with_context = false) }}
</div>
</div>
</div>
{% endset %}
{{ fields.field(
'',
personal_information,
__('Check your personnal information'),
base_field_options
) }}
</div>
</div>
{% else %}
<input type="hidden" name="_users_id_requester" value="{{ session('glpiID') }}">
{% endif %}
</div>
<div class="card-body row mx-0">
<div class="offset-md-1 col-md-8 col-xxl-6">
{{ fields.field(
'type',
item.dropdownType('type', {
'value': params['type'],
'width': '100%',
'display': false,
'on_change': 'this.form.submit()',
}|merge(right_field_options)),
_n('Type', 'Types', 1),
right_field_options
) }}
{% set cat_params = right_field_options|merge({
'on_change': 'this.form.submit()',
}) %}
{% set condition = {
'is_helpdeskvisible': 1
} %}
{% if params['type'] == constant('Ticket::INCIDENT_TYPE') %}
{% set condition = condition|merge({'is_incident': 1}) %}
{% elseif params['type'] == constant('Ticket::DEMAND_TYPE') %}
{% set condition = condition|merge({'is_request': 1}) %}
{% endif %}
{{ fields.dropdownField(
'ITILCategory',
'itilcategories_id',
params['itilcategories_id'],
_n('Category', 'Categories', 1),
cat_params|merge({'condition': condition}),
) }}
{{ fields.field(
'urgency',
item.dropdownUrgency({
'value': params['urgency'],
'width': '100%',
'display': false,
'required': right_field_options.fields_template.isMandatoryField('urgency'),
}),
__('Urgency'),
right_field_options
) }}
{% if session('glpiactiveprofile')['helpdesk_hardware'] and session('glpiactiveprofile')['helpdesk_item_type']|length %}
{% set associated_items %}
<a class="btn btn-sm btn-ghost-secondary mt-2" role="button"
id="btn-collapse-items{{ rand }}"
aria-expanded="false" aria-controls="collapse-items{{ rand }}"
data-bs-toggle="collapse" href="#collapse-items{{ rand }}" >
<i class="fas fa-plus"></i>
</a>
<div class="collapse" id="collapse-items{{ rand }}">
{% do call('Item_Ticket::itemAddForm', [item, params|merge({
'_canupdate': has_profile_right('ticket', constant('CREATE')),
'_tickettemplate': itiltemplate,
})]) %}
</div>
{% endset %}
{{ fields.field(
'items_id',
associated_items,
_n('Associated element', 'Associated elements', get_plural_number()),
right_field_options
) }}
{% endif %}
{% if not itiltemplate.isHiddenField('_users_id_observer') or not itiltemplate.isHiddenField('_groups_id_observer') %}
{% set observer_field %}
{{ include('components/itilobject/actors/main.html.twig', {
'item': item,
'entities_id': params['entities_id'],
'itiltemplate': itiltemplate,
'field_options': right_field_options,
'canupdate': true,
'returned_itemtypes': ['User'],
'display_actortypes': ['observer'],
'display_labels': false,
'disable_assign_to_me': true,
}) }}
{% endset %}
{{ fields.field(
'observer',
observer_field,
_n('Watcher', 'Watchers', get_plural_number()),
right_field_options|merge({
required: itiltemplate.isMandatoryField('_users_id_observer') or itiltemplate.isMandatoryField('_groups_id_observer')
})
) }}
{% endif %}
{{ fields.dropdownField(
'Location',
'locations_id',
params['locations_id'],
'Location'|itemtype_name,
right_field_options|merge({
'hide_if_no_elements': true
})
) }}
{{ fields.textField(
'name',
params['name'],
__('Title'),
right_field_options
) }}
{{ fields.textareaField(
'content',
params['content'],
__('Description'),
right_field_options|merge({
'enable_richtext': true,
'enable_fileupload': true,
})
) }}
</div>
</div>
{{ call_plugin_hook(constant('Glpi\\Plugin\\Hooks::POST_ITEM_FORM'), {'item': item, 'options': params}) }}
<div class="card-footer text-center">
<input type="hidden" name="entities_id" value="{{ params['entities_id'] }}" />
<button type="submit" class="btn btn-primary" name="add">
<i class="fas fa-plus"></i>
<span>{{ __('Submit message') }}</span>
</button>
</div>
</div>
{{ include('components/itilobject/mainform_close.html.twig') }}
</div>
<script type="text/javascript">
$(function () {
$('#btn-collapse-items{{ rand }}').on('click', function() {
$(this).hide();
});
$('#dropdown_nodelegate{{ rand }}').on('change', function() {
var is_for_me = ($(this).val() == '1');
$('#user-info{{ rand }}-block').toggleClass('d-none', !is_for_me);
$('#delegate_other{{ rand }} .card-body')
.html("")
.load('{{ path('ajax/dropdownDelegationUsers.php') }}', {
'right': "delegate",
'nodelegate': (is_for_me ? 1 : 0),
'_users_id_requester': {{ params['_users_id_requester'] }},
'_users_id_requester_notif': {{ params['_users_id_requester_notif']|json_encode()|raw }},
'use_notification': {{ params['_users_id_requester_notif']['use_notification'] }},
'entity_restrict': {{ session('glpiactive_entity') }}
});
})
saveActorsToDom();
});
</script>